As three Boston College seniors enrolled in the Leading for Social Impact capstone class, we were given a unique opportunity to partner with Circle of Hope and assist in sharing the incredible stories of service and compassion that define this organization. During this partnership, we met Rev. Richard Conway, a man whose decades of community service and pastoral outreach have touched lives from Lowell to Dorchester and beyond. Our goal: gain an intimate understanding of his life’s work and explore the role Circle of Hope plays in supporting his mission. What started as an interview, turned into an encounter with one man’s enduring faith in humanity, the resilience of marginalized communities, and the transformative power of simple acts of love.

From Lowell to Dorchester: A Life of Grounded Service

When we asked Rev. Conway what sparked his journey into community service, his answer was humble but telling. “It probably started when I was assigned to Lowell… The parish got together to help refugees from Cambodia and Vietnam. I began by asking my own family to go through their clothes and donate anything they weren’t using,” he recalled. That simple act of generosity blossomed into larger efforts—delivering mattresses, working with hotels, and even obtaining a tractor-trailer license to move donated goods. “It just kept growing,” he said with a shrug. His story isn’t one of grand plans but rather a continual response to need—a cycle of action driven by the people around him.

Understanding Struggles Through Intimacy and Proximity

Rev. Conway’s approach to homelessness is rooted in intimacy and proximity. He does not see homelessness as a statistic—rather he knows the names, faces, and stories behind each need. He spoke candidly about the challenges many of the people he serves face—single mothers, Haitian refugees, and immigrant families all struggling with poverty. He pointed out that a “two-bedroom apartment in Boston is about $2,700 a month. If you're a single mom making minimum wage, you’re bringing home about $2,400. That’s not enough. That’s why we need food pantries. That’s why we need Circle of Hope.”

His stories, though filled with hardship, offered a glimpse into people’s daily realities. He recalled the frustration of one particular woman who “got a frozen turkey for Thanksgiving but didn’t have any pans. She said, ‘I’ll share it with my friends, but we’ll have to find the pans somewhere in the building.’” Conway's response? He reached out to a vocational culinary school and asked if they would be willing to open their kitchen to prepare Thanksgiving meals for these families. “You just find a way,” he shared. “People pass your name around. They call you, and you do what you can.” 

The Power of Small Things: Circle of Hope’s Impact

Though modest about his own role, Rev. Conway spoke with warmth about his long-standing relationship with Circle of Hope. “You all come and collect the donations, and I make sure they get where they need to go,” he shared.

But his efforts are far more than logistical. He is a bridge between people and the resources that can change their lives. One story that stuck with us was when a nurse working with new mothers mentioned to Rev. Conway that her clients were in desperate need of diapers. He placed a request in his parish bulletin, and quickly thereafter the donations came pouring in. “We filled a box. Then another. And another. People just responded.” 

These material gifts do more than fill a gap—they restore dignity, provide relief, and affirm individuals’ self-worth. “The people receiving them—sometimes they’re embarrassed, but they’re grateful,” Conway added. They say, “Someone cares.”

Stories That Stick: Moments of Pain, Resilience, and Hope

During our conversation, we asked Rev. Conway about the most powerful moments from his work. Two stories stood out to him.

The first was of a boy under house arrest, caught in the cycle of gun violence and poverty. Conway had helped find a school that would take him and arranged transportation, but on the first day, the boy did not answer the door. Later, the family disappeared. 

“I don’t know where the kid is now,” Conway said quietly. “He could be in jail. He could be doing okay. I just don’t know.”

And yet, amid these stories of loss, Rev. Conway shared moments of hope. There was King, a charismatic boy from Dorchester who dreamed of attending Boston College High. After Conway made a call, King got in, excelled in school, and eventually graduated from college. Today, King works at BlackRock and volunteers his time teaching middle schoolers about financial literacy.

“Everybody loved the kid,” Rev. Conway beamed. “And he never lost that smile.”

What Keeps Him Going: Faith, Community, and a Deep Well of Hope

For all the challenges Rev. Conway faces, his faith in the community remains steadfast.  “There’s always someone who needs help. And somehow, the word gets around,” he said. His work with Circle of Hope is a testament to the power of community action and awareness. “When people hear about a need, they show up,” he explained. “You just have to tell the story.”

This story-driven approach is, in many ways, the crux of Rev. Conway’s mission. He does not just serve the immediate needs of individuals; he provides a bridge connecting them to larger networks of care—spiritual, emotional, and material. Through his work with Circle of Hope, Rev. Conway is not only delivering goods but also creating connections that bridge gaps between those who have and those who need.

A Call to Action for the Next Generation

Rev. Conway is quick to point out that the future lies in the hands of today’s youth. His work with students from Boston College High and young adults at Boston College is designed to expose them to the realities many Boston residents face. “Let them see it for themselves,” he said. “Let them meet the people. Let them hear the stories. That’s how change starts.” He encourages us all—especially the next generation—to be involved, not just through donations but through education, advocacy, and a consistent, compassionate presence. 

Final Reflections: The Heart of Community

As we wrapped up our conversation with Rev. Conway, we took a moment to reflect on what we had learned. Layla was inspired by how faith and action were inseparable, seamlessly interwoven into Rev. Conway’s life especially. Her most significant takeaway was that Rev. Conway emphasized that to live a life of faith, we must take action toward helping those who need it. In order to be faithful, you must give hope to others. 

Kateri noted the paradox of our time: Despite being more connected than ever through digital platforms, we remain emotionally and socially disconnected. As a marketing major, she was surprised to realize that the tools and resources at our fingertips—social media, digital networks, and vast data access—can either deepen these divides or be harnessed to foster connection and awareness. 

In today’s technological age, the opportunity to bridge gaps is immense. We no longer have the excuse of distance or lack of information to prevent us from reaching out to marginalized communities. The idea of connecting resources, people, and stories to mobilize support felt more urgent than ever. Kateri left the interview feeling empowered by the potential for positive change and motivated to use her knowledge of communication to amplify these voices and reach wider audiences in meaningful ways.

And Emma was struck by how much good could be done through listening, consistency, love, and empathy for all circumstances.

What unified our reflections was the realization that Rev. Conway’s work is driven by a deep well of hope, a hope rooted in community and relationships and the belief that change, though often slow and difficult, is always possible. “We don’t need to be perfect to belong,” he said as we wrapped up the interview. We just need to show up.” These words echoed in our minds long after the conversation ended.

Rev. Conway’s message is clear: the act of showing up, of being present for others, is powerful in its simplicity. It is not about having all the answers or solving every problem; it is about the willingness to engage, listen, and offer a compassionate hand when it is needed most.

The true heart of a community lies not in grand gestures or monumental efforts but in the collective, consistent acts of love and service that weave people together. These small acts—whether providing a meal, offering a ride, or simply being there to listen—create the fabric of connection that binds us. At the center of that fabric is the belief that we are all worthy of love, dignity, and care, regardless of our circumstances.

In that spirit, we hope this blog shows up for you, reminding you that small acts of kindness, like those offered through Circle of Hope, are anything but small.

They are the threads that hold communities together.
They are how love finds a way.

Circle of Hope adds three new partners

We are thrilled to share that Circle of Hope has launched three new partnerships!

In September, we partnered with FamilyAid, Boston’s largest nonprofit organization solely dedicated to serving children and parents facing homelessness by providing prevention services, emergency shelter, housing placement and support and comprehensive case management. We make regular deliveries of clothing and hygiene supplies for children and parents with a particular emphasis on ages 0-6. This exciting new partnership was made possible with the generous support of The Collective Change Fund. 

We also began a partnership with Nativity Preparatory School in Boston this past fall. Nativity Prep provides a transformative, tuition-free Jesuit education to boys from underserved families in Boston, empowering young men of color to break the cycle of poverty. Circle of Hope provides the students with new school- and work-appropriate clothing and hygiene essentials so they can attend school in good health and feeling their best. 

In February, we made our first delivery to Breaktime, an organization working to break the cycle of homelessness by equipping young adults with the job and financial security they need to establish housing security. We provide Breaktime's young adult associates with hygiene supplies and clothing, supporting their physical and mental health on their paths to greater stability. 

Your donation enables us to accept new partnerships and help thousands more people access everyday essentials. Please give a gift today to help move more partners off our waitlist.

Join Us for Our Holiday Open House Celebration

We’re excited to invite you to a special Holiday Open House on Wednesday, December 11th from 3:00 to 6:00 PM at Circle of Hope. This festive gathering is a wonderful opportunity to connect with our staff, celebrate the incredible volunteers and community that make our work possible, and learn more about our services. Enjoy holiday treats and beverages, tour our space, and see firsthand how your support is helping those in need. We hope you can join us! Clothing and hygiene donations will be gratefully accepted throughout the event.

Help COH provide inclusive support to everyone in need across the lifespan.

Dear Friends of Circle of Hope,

Personal dignity is the most essential building block to good health. Your partnership is critical as we work to preserve this fundamental human right. Working throughout our region, Circle of Hope provides monthly deliveries of clothing, bedding, and hygiene items to thousands of people experiencing homelessness. New clothes, a warm coat, and basic necessities can provide not only immediate health and comfort but also the first glimmer of hope necessary to begin a journey toward a stable future.

From infants to elders, Circle of Hope is the only nonprofit in Greater Boston that provides this type of inclusive, individualized support to everyone in need across the lifespan.

Unfortunately, the humanitarian crisis in our state continues to grow, and many more families in our community are being pushed to the brink. In 2024, Circle of Hope rose to meet the need— ensuring shelter shelves were stocked, new mothers and babies were supplied, and students had the items they needed to feel confident.

Your generosity is the driving force behind this work, allowing Circle of Hope to bring care and comfort to more than 26,000 children and adults each year—people like the women and children seeking shelter at Voices Against Violence, our nonprofit partner featured in this letter.

Crisis also provides clarity. Circle of Hope’s work is the critical backbone for so many nonprofits serving our community. The monthly supplies we provide are the foundation of good health and equity. As we look to the future, our team is embarking on a strategic plan to evolve our services for even greater reach.

Quite simply, we cannot do this work without you. Please give a gift to our annual campaign by December 31, 2024. Each dollar you provide enables us to purchase more clothing and supplies and say yes to the many nonprofits on our waitlist.

Thank you for your continued generosity, compassion, and support. Your partnership is critical as we expand our impact to help more people in need.

With my deepest gratitude,

Ari Barbanell, Executive Director

Support Circle of Hope with Target Circle

Exciting news! Circle of Hope is now part of Target Circle™! Vote for us and help direct Target funds to support our mission. Here’s how:

  • Step 1: Choose ‘My Target’ in the Target app or ‘Account’ on Target.com

  • Step 2: Tap ‘Cast votes’

  • Step 3: Find us & vote

Can’t find Circle of Hope? If your home Target store isn’t near Boston, try setting it to a location closer to the city—like Watertown or Everett.

Not a Target Circle member yet? Sign up for free at target.com/circle or through the Target app.

Earn a vote with every eligible Target purchase, whether you’re shopping in-store or online! Each vote helps us continue supporting neighbors in need.

Don’t forget to share the love—spread the word and show your support for us (and a big thank you to Target!) on social media while voting is open. Every shoutout helps make a difference!

Summer Updates on the MA Humanitarian Crisis

Homelessness has been rising in MA and nationwide for several years, but it has surged beyond the state’s family shelter capacity in 2023 and 2024.

5,000 Boston Public Schools students experienced homelessness this academic year

This summer, the Boston Globe reported that more than 5,000 Boston Public Schools students experienced homelessness during the 2023-2024 academic year - a 17% increase over the past several years. This represents about 10% of the total student population. Students who experience homelessness may struggle to attend school due to lack of transportation, frequently moving between shelters and districts, poorer sleep and more frequent illnesses, and lack of access to basic essentials like well-fitting clothing and hygiene items like menstrual products. They experience higher rates of chronic absenteeism, lower standardized test scores, and lower graduation rates than their stably housed peers.

Logan Airport overnight ban takes effect July 9

Effective July 9, families are no longer permitted to sleep at Logan Airport, where hundreds of people had sought shelter since last fall when the family shelter system first reached capacity. Families who are on the Emergency Assistance waiting list are being transported to new temporary shelter facilities, including a recently refurbished former prison in Norfolk. Others - including parents with infants and young children - aren’t sure where they will go next.

Extreme heat increases risks to those experiencing homelessness

The City of Boston has already declared several heat advisories this summer, advising residents to take precautions against the dangers of extreme heat, which include heat exhaustion, heat stroke, and even death. These precautions, like staying hydrated, wearing sunscreen to avoid sunburn, and staying in an air conditioned facility, may be much more difficult for those experiencing homelessness and housing insecurity. Moreover, our neighbors experiencing homelessness tend to have higher rates of chronic illnesses which make them more vulnerable to heat-related dangers.

Circle of Hope’s partners are all seeing an increase in need

Over the past year, Circle of Hope’s partner programs doubled and tripled their requests for help as use of their services surged. Use of the on-campus resource center at Framingham State University, for instance, is up 100% from last year. Our partner family shelters are at capacity and our partner overnight shelters for individual adults are overcrowded as they desperately try to help as many people as possible.

In 2023, we served 16% more people than in 2022, and already this year we have launched two new partnerships to meet the growing needs of families experiencing homelessness and trauma. Many of these families recently migrated to Massachusetts to escape violence in their home countries. We partnered with Eliot Community Human Services MSPCC Early Arrival Program in Revere earlier this year to serve 57 newly arrived moms in their third trimester of pregnancy. Coming from warmer climates, they had no seasonally appropriate clothing for themselves or their children, and nothing at all for their babies as they neared their due dates. In the first month of our partnership, eight women gave birth, and Circle of Hope was there with Welcome Baby Bags, clothing, and postpartum essentials for the moms and newborns.

We also partnered with Voices Against Violence, a domestic violence shelter operated by South Middlesex Opportunity Council (SMOC) in Framingham. We provide clothing and hygiene essentials to survivors of domestic violence and their children who are sheltered in a protected location. Survivors of domestic violence experiencing homelessness face additional challenges as they navigate issues of safety and confidentiality when they seek shelter and stable housing. By providing them with well-fitting clothing and hygiene products for their whole family, Circle of Hope is taking one obstacle out of their path to recovery.

This spring, we made our first delivery to Winthrop Elementary School in Boston, providing clothing and hygiene essentials to children staying in emergency shelters. We are having conversations with Boston Public Schools to determine how best to continue serving the increasing number of students in deep need.

How to help

You can help by donating new and gently used clothing and hygiene essentials for infants, children, and adults, joining our Go-To Crew to get email alerts about our urgent donation needs, running a collection drive or organizing a volunteer event to assemble Get Set packages, Welcome Baby Bags, and other donation kits, or giving a gift to support our work.

New Go-To Crew Request: Sunblock and women's socks

With longer, sunnier days comes an urgent need for sunblock at our partner shelters and programs. 

Please donate new, unopened bottles of sunblock and new women's socks ASAP so we can include them in all of our summer deliveries! Sunblock lotion is preferred over spray. 

Drop off your donations from 10am - 12pm Mondays through Thursdays before July 26 (please note we are closed July 3-7). Our donation center is located at 1329 Highland Avenue in Needham Center. Get directions.

Your donations will help children and adults experiencing homelessness stay healthy and safe on the sunniest days. Thank you very much for being part of our amazing Go-To Crew!

Get Your Group Involved

We know sunblock is expensive these days, so get a little help from your friends! Run a collection drive with your colleagues, classmates, or members of your community group to gather bottles of sunblock and/or new socks for the people we serve. Learn more about how to run a drive.

Spring Partner Updates

In April, we launched our Crisis Response Campaign to support our ongoing response to the humanitarian crisis in Massachusetts. This spring, we launched two new pilot partnerships to expand our services to moms, children, and infants experiencing homelessness.

In March, we made our first delivery to the Eliot Community Human Services MSPCC Early Arrival Program in Revere to serve nearly 60 heavily pregnant moms in shelter. In the first month of our pilot partnership, EIGHT of those moms gave birth! The newborn and postpartum period can be a fragile time for all new moms and babies, but even more so for moms bringing their newborns home to a shelter. We're providing essentials for health, comfort, and dignity for the moms and newborns to support a strong and healthy start in life and motherhood.

In April, we launched a new pilot partnership with Voices Against Violence (VAV), a domestic violence shelter operated by South Middlesex Opportunity Council (SMOC)! We are providing clothing and hygiene essentials to survivors of domestic violence and their children.

We also made our first delivery to Winthrop Elementary School in Dorchester in May, providing clothing, new shoes, socks, and Dignity Bags full of hygiene products to 50 students experiencing homelessness and living in shelters. Many of these students have had to move frequently from shelter to shelter, and having reliable access to basic necessities gives them a small sense of stability. We're proud to provide essentials to keep them healthy and safe and enable them to attend school comfortably and confidently.

Celebrating Impact at Hope Blooms

On Thursday, June 13, more than 100 guests gathered at Gore Place in Waltham to celebrate hope, community, and impact at Hope Blooms!

We were delighted to present the 2024 Hope Award to longtime Circle of Hope volunteer, Judy Waterhouse, whose dedication to our mission has helped tens of thousands of people experiencing homelessness over the past 16 years. 

Our deepest thanks to Emcee Karen Anderson from WCVB's 5 Investigates for helping make the evening extra special and to Guest Speaker Mark Goldschmidt for sharing several moving stories about his remarkable students at Framingham High School and their families. 

View our full Hope Blooms photo gallery, as well as a video featuring our partnership with Framingham High School, on our website. We are very grateful to Presenting Sponsors Louise & Peter Donovan, Field of Hope Sponsors Needham Bank and Lizbeth & George Krupp, and every sponsor, donor, guest, vendor, and supporter who made Hope Blooms such a success. 

There is still time to support Circle of Hope's Fund-A-Need and help provide clothing, hygiene essentials, and other necessities to thousands of people experiencing homelessness. Your gift will help Circle of Hope continue expanding our services as homelessness dramatically increases statewide.